Sexual health, on your terms.
Private online care for sexual health concerns in men and women.
100% Virtual Care
Licensed Clinicians
Personalized Treatment
Discreet & Secure
All 50 States + DC
Find the care that fits you
What happens next
Share your concerns
Answer a few questions about your health and goals.
Provider review
A licensed provider reviews your information.
Review your options
If appropriate, your provider discusses next steps with you.
Treatment is offered only when clinically appropriate.
Clear information before you commit
Evaluation process
Your evaluation may involve questionnaire-based review, a live consultation, or both, according to your needs and applicable requirements.
Treatment costs
Consultations and follow-ups are included in the treatment price. Your treatment, quantity, price, renewal date, inclusions and any separate lab costs are shown before payment. If you are medically ineligible, you may request a full treatment refund.
Follow-up care
Message your clinical care team through the secure portal for nonurgent treatment questions; responses are expected within 24 to 48 hours.
Privacy and support
Review Klarvia’s Privacy Policy and your provider’s privacy notices. For billing, accounts and delivery, email support@klarvia.health, Monday–Friday, 9 a.m.–5 p.m. Eastern.
Care, with clear responsibilities
Klarvia
Platform and service support.
Clinical provider
Evaluation, medical decisions, and clinical questions.
Dispensing pharmacy
Dispensing prescribed medication and pharmacy-related support.
What to expect
If medication is prescribed, it is dispensed by a pharmacy and shipped to you. Plans ship monthly by default, and you receive tracking by email and, if you opt in, by text message.
Your treatment price includes the initial evaluation, follow-up consultations, medication if prescribed, required administration supplies and scheduled shipping. Required laboratory tests are arranged through your clinical care team and paid separately.
Your provider may recommend an in-person assessment, additional testing, or another type of care. If the provider determines you are medically ineligible, you may request a full refund of your treatment payment by emailing support@klarvia.health.
Email support@klarvia.health, Monday to Friday, 9 a.m. to 5 p.m. Eastern Time; we respond within two business days. Care and support are available in English and Spanish.
Questions are welcome
Yes. Klarvia’s sexual health service includes care pathways for women and men. Your provider evaluates your concerns and health history before discussing appropriate next steps. Specific treatment options depend on your evaluation and service availability.
No. Erectile dysfunction is one area of men’s sexual health. Klarvia’s sexual health category also includes care for women. Each pathway explains the concerns that can be evaluated and the treatment options available through that service.
Your provider may recommend an in-person assessment, additional testing, or another type of care. An online evaluation does not guarantee that treatment can be provided through Klarvia. If the provider determines you are medically ineligible, you may request a full refund of your treatment payment by emailing support@klarvia.health. Separately paid labs follow their own disclosed terms. Approved refunds typically appear within 5 to 10 business days.
Message your clinical care team through the secure portal for nonurgent treatment questions; responses are expected within 24 to 48 hours. Your pharmacist can help with medication directions, storage or dispensing. For billing, accounts and delivery coordination, email support@klarvia.health. Support is available Monday through Friday, 9 a.m. to 5 p.m. Eastern Time, and responds within two business days. Clinical care and support are available in English and Spanish.
Lab testing
Explore focused lab testing for metabolic health, hormones, and wellness.
Explore lab testing →Not ready to start?
Explore our sexual health resources or ask a question about the process.
